PrivacyPolicy
Read how Virtual Reality Events collects, uses, and safeguards your personal data. Full transparency on our data protection parameters and security policies.
SEC_01 // GENERAL OVERVIEW
Privacy Policy for
Virtual Reality South Africa
At Virtual Reality South Africa ('we,' 'us,' 'our,' or 'the Company'), safeguarding your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By engaging with our website and services, you consent to the practices described in this policy. We are fully committed to providing a secure and trustworthy experience for all participants.
SEC_02 // DATA COLLECTION
Personal Information
We Collect
We may collect the following personal information to deliver spatial services, process registrations, and coordinate immersive VR activations:
- NAME
- EMAIL ADDRESS
- PHONE NUMBER
- BILLING & SHIPPING ADDRESS
- PAYMENT INFORMATION
- IP ADDRESS
- USAGE DATA (PAGES, CLICKS, TIME)
- DEMOGRAPHIC DETAILS (AGE, GENDER, INTERESTS)
Additionally, we may gather information you voluntarily provide through surveys, feedback forms, or other communications.
SEC_03 // METRIC DATABASES
Non-Personal Information
We Process
To optimize site navigation, load latency, and VR client connections, we log non-personal technical telemetry parameters:
- BROWSER TYPE & OS
- TECHNICAL CONNECTION DETAILS
- DEVICE SPECS & ORIENTATION
- COOKIES & TRACKING METRICS
SEC_04 // FUNCTIONAL PROCESSING
How We Use
Your Information
We process the collected parameters strictly for legitimate technical and administrative purposes to guarantee stable event services:
[ Service Delivery ]
To provide and maintain our physical and virtual VR activations, event setups, and platform client sessions.
[ Order Fulfillments ]
To process payment channels, coordinate logistics, and issue commercial tax invoices or tickets.
[ Customer Support ]
To quickly respond to technical queries, device setup requests, and general customer care inquiries.
[ Platform Optimizations ]
To analyze website tracking metrics, system errors, and usage behavior to enhance layout responsiveness.
[ Communications ]
To coordinate pre-event notifications, confirm setup logistics, and share optional marketing promotions.
[ Research & Analytics ]
To conduct internal diagnostics and evaluate the development of upcoming spatial technologies.
SEC_05 // SHARING RESTRICTIONS
Disclosure of
Personal Information
We strictly safeguard personal datasets against public leaks and external marketing lists. We may only disclose your data under the following defined frameworks:
Service Providers
To trusted third-party service providers who assist us in delivering services, such as payment processors, cloud hosts, and shipping companies, under tight confidentiality scopes.
Explicit Consent
When you provide unambiguous, manual authorization to share information with specific partners or vendors.
Legal Mandates
To satisfy regulatory requirements, comply with South African law enforcement, or defend the legal rights of our Company and participants.
SEC_06 // TRACKING UTILITIES
Cookies &
Tracking Technologies
We utilize technical cookies and device tags to personalize your digital navigation, maintain spatial parameters, and compile analytical dashboard statistics:
Personalization: Remembering your localized setup profiles and language options to save navigation steps.
Analytics: Reviewing structural drop-offs and platform loading errors to debug server configurations.
You can manage your cookie preferences through your browser settings. However, please be aware that disabling cookies may affect some features of our website.
SEC_07 // PROTECTION STANDARDS
Data Retention &
Information Security
Data Security Protocol
We implement reasonable security measures to protect your personal information against unauthorized access, use, or disclosure. Despite these efforts, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Data Retention Limit
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
SEC_08 // USER SOVEREIGNTY
Your Rights &
Data Choices
Under standard South African POPI Act frameworks, you have sovereign rights concerning the tracking, removal, and correction of your data:
Request a copy of your personal data stored within our databases.
Request updates or corrections to inaccurate or incomplete datasets.
Request the complete removal of your personal records from our servers.
Request limitations on how we process your active data streams.
Object to the continued processing of your personal information.
Request the secure transfer of your datasets to another platform provider.
To exercise any of these rights, please contact our information officer using the channels listed in the Matrix below.
SEC_09 // CONTACT DESK
Data Protection
Communications
We may update this Privacy Policy periodically. Changes will be posted on our website with a new effective date. Your continued use of our website or services after the effective date constitutes acceptance of the updated Privacy Policy.
For any questions, compliance concerns, or data modification requests, please contact us at:
Virtual Reality South Africa
11 Scafell Road, Floracliffe, Johannesburg, South Africa, 1709
TELEPHONE OFFICE:+27 010 595 4691
CELL DIRECT (GERALD):+27 722 347 513
Your privacy is of utmost importance to us, and we are committed to ensuring a secure and trustworthy experience. We encourage you to review this policy regularly to stay informed.